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Pangborn Marine SMS/Text Messaging Policy

Effective Date: March 05,2026

At Pangborn Marine, we may communicate with customers via SMS (text message) to provide convenient updates and service-related information. This policy explains how we use text messaging and how you can manage your preferences.

1. SMS Program Description

By providing your mobile phone number and opting in to receive text messages from Pangborn Marine, you consent to receive SMS messages related to your interactions with us. These messages may include:

  • Appointment scheduling or confirmations

  • Service updates and notifications

  • Order or repair status updates

  • Billing or payment reminders

  • Responses to customer inquiries

We do not send unsolicited marketing messages without your consent.

2. Message Frequency

Message frequency may vary depending on your service requests, appointments, or account activity.

3. Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Pangborn Marine is not responsible for any charges from your wireless provider.

4. Opt-In Consent

You may opt in to receive SMS messages by:

  • Providing your phone number during a service request

  • Signing up through our website forms

  • Requesting communication via text with our staff

By opting in, you confirm that you are the authorized user of the mobile number provided.

5. Opt-Out Instructions

You can opt out of receiving SMS messages from Pangborn Marine at any time.

To stop receiving messages, simply reply:

STOP

After you send STOP, you may receive a confirmation text that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

6. Help or Support

If you need assistance with our SMS program, reply:

HELP

Or contact us directly by phone.

7. Privacy

Your privacy is important to us. Phone numbers collected for SMS communications will only be used for Pangborn Marine business communications and will not be sold or shared with third parties for marketing purposes.

For more details, please review our Privacy Policy.

8. Changes to This Policy

Pangborn Marine may update this SMS policy periodically. Updates will be posted on this page with the revised effective date.

Pangborn Marine is a proud family-owned business located in Midland, MI, serving the community since 1964. Originally opened on Buttles Street, we moved to our current location on Isabella St in 1973, and we continue to be operated by the same family, many of whom grew up in the shop. As a certified warranty service center for Mercury Marine/Mercruiser, Volvo Penta, and Evinrude/Johnson, we are dedicated to keeping your boat in top condition. With thousands of parts in stock and a wide selection of props and boating accessories, we ensure you can enjoy your time on the water all summer long.

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